Luxury Coach Lifestyles - View Single Post - Newell's Quality Control

JohnC · 05-25-2007, 02:41 PM

Thanks for the update KC, I wasn't aware of the press release.

I might add that Phase Four was very complimentary of our installation (zero faults), and my visit also gave Newell Coach an opportunity to inspect Phase Four's production process.

I was impressed with the Phase Four facility, but even more impressed with the enthusiasm of their people and and their production process. One example is Phase Four pressure tests each and every Drainmaster valve before it is shipped. Extensive pre-testing by our suppliers helps a customer service person like me sleep better at night (when a Newell owner is not happy- John is not happy)

05-25-2007, 02:41 PM	#2
JohnC Member Join Date: Aug 2006 Location: Grove Oklahoma Posts: 89	Newell Quality control Thanks for the update KC, I wasn't aware of the press release. I might add that Phase Four was very complimentary of our installation (zero faults), and my visit also gave Newell Coach an opportunity to inspect Phase Four's production process. I was impressed with the Phase Four facility, but even more impressed with the enthusiasm of their people and and their production process. One example is Phase Four pressure tests each and every Drainmaster valve before it is shipped. Extensive pre-testing by our suppliers helps a customer service person like me sleep better at night (when a Newell owner is not happy- John is not happy)