[jdaniel]

Randy at HWH did call me back today. He took his time and walked me thru several things to try but we didnt have any luck. I got a return number and ill ship the control box and touchpad to them monday. It was very hard to get a tech on the phone BUT Randy was very patient and helpful. I feel like they need more techs to handle their work load better but I'm glad to be going in the right direction now. To be fair, I complained about how long it took (and it was frustrating) but Kudos to Randy for all the help once we got together.