Quote:
Originally Posted by MrE
I had an experience last weekend with Good Sam that I wasn't to happy about, my Godson took my coach to Bonneville Speed Week with his buds to try to break the diesel land speed record with a truck running vegetable oil and broke down on the way back near Wells NV. If I would have had the roadside assistance, they would have towed it to the nearest Good Sam facility which would have been Salt Lake City, the opposite direction I wanted it to go...The local tower in Wells quoted 8-10 hours at $285 an hour, so I called Good Sam and they quoted $1750 so I said go for it. They called back an hour or so later and said that they couldn't find anyone to tow me and apologized, then told me that the $1750 charge to my credit card should be refunded by Tuesday or Wednesday at the latest. This happened on a Saturday...my first inclination was to ream the gal on the phone, but everything else was going so bad that I had pity on her and politely explained that I would appreciate it if she would please tell the policy makers a Good Sam that their policy sucked.
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Sorry to hear about your bad experience Jon. Did you decide to keep their services or cancel them ? I still have not made a choice since there are a lot of companies that offer the same services all for different costs.