We have only a limited supply of Primus service parts. To our knowledge, the system is no longer in production and the supplier is no longer in business. To check parts availability, call Tommy in the Newell Service Department, 1-888-363-9355, If a system is not repairable, we recommend the installation of conventional propane forced-air furnaces. As with any propane fueled device, a qualified technician should perform the work.
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Hopefully this helps.
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