Mine has a latch at each side nearer the bottom than the top. I press in on the bottom of the TV ( to take some tension off the latch ) then pressdown on the rod that has been added to each latch to release the catch. Gas springs will swing the bottom of the TV toward you and pivot upward to reveal all the space behind the TV. Closing is just pressing inward until you hear each latch close. Mine is very nicely done and one of favorite features. I use an adjustable length handle to hold the outer facia against the ceiling when I need to unlatch the TV.
I am glad I have no need to change the TV as finding one to work in the existing mount might be a challenge. Russ
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