These Newells have more switches and do-dads, it takes a while to learn how everything works. I went to a job with mine about a month ago, the second night there we had a snow storm with wind and blowing snow. Shore power didnt have enough amps to run the electric heat so I was running the propane. At about 4am there was no heat and I tell ya it was cold!! I had to get up and boost the batteries with my truck
!! Then I discovered the switch for the converter!!! It was off!! So your not the only one!
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