Splendide 2100XC washer dryer combo

[Scott Whitney]

Have a Splendide 2100XC washer dryer combo that won't drain. In trying to follow the instructions which say to remove the pump pre chamber, whatever is in there (maybe a coin) prevents it from being unscrewed. It only turns about 3/4 of a counter clockwise turn. There are four screws which must hold the pump chamber, but I am reluctant to unscrew them. Will call the help center tomorrow, but if anyone has any experience to share, I'd appreciate it.

[NewellCrazy]

Scott,

Your best option is to phone Splendide with your problem/questions. Here is the Splendide service technician help line; 1-800-356-0766 #5 (503-656-2280) Their technicians are very helpful I would not remove the strainer cap with the washer full of water unless you have a way to dispose of the water before it soaks the floor. I think 3/4 turn is all the cap moves, then pull, but not sure of my memory. Even with an empty washer about 1/2 cup of water will be in the strainer.

[Novice Traveler]

I had the same problem once except it did drain. After it "unscrews" less than a full turn, it pulls straight out.

[Vantare]

After reading the online owners manuals, Splendide says a common cause of not draining is a kinked drain hose. There are several more possible reasons in the manual.


http://www.luxurycoachlifestyle.com/...c-wdc7100.html

[Jack Fouts]

Steve, thanks for bringing up that Spledide combo washer repair manual. I had a different issue and forgot this manual was available until I read this particular thread.