Looking toward retirement from Nashville - Page 2 - Luxury Coach Lifestyles
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Old 09-10-2012, 11:38 AM   #11
larryweikart
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Welcome Tom, having been in the Motorhome business for 20 years and driven numerous brands for thousands of miles (I currently have just passed 300,000 miles on my 94 Newell) allow me to chime in with a quick comment. We use our Newell in our business, Racing Hospitality, and I have never missed a race due to the unsurpassed 24/7/365 Newell service. Not just a service to report a problem to, but, a service that gets you a return call from someone who can help solve the problem. Also, this site offers hands on assistants on about anything you could possibly imagine. Newells ride is excellent, but no ride is very good if you're sitting along the side of the road waiting for someone to help. Good luck on your important search!
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Old 09-10-2012, 03:22 PM   #12
Bookman
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Originally Posted by larryweikart View Post
Newells ride is excellent, but no ride is very good if you're sitting along the side of the road waiting for someone to help. Good luck on your important search!
Larry,

You are exactly right about the side of the road problem. Been there, done that! I have heard a lot about Newell's service. Does the level of service that you are talking about apply even to older coaches that might not have been purchased through Newell? And how do they charge for that kind of "on the side of the road service?" I am not the type to something for nothing, but it would still be nice to know what to expect.

Tom
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Old 09-10-2012, 05:57 PM   #13
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Welcome Tom! We are looking forward to retirement and getting a Newell coach too. Everyone here has been great to answer our many questions and it's nice to see another asking questions I may have not thought to ask! Good luck with your search!
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Old 09-10-2012, 06:14 PM   #14
tuga
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Larry,

You are exactly right about the side of the road problem. Been there, done that! I have heard a lot about Newell's service. Does the level of service that you are talking about apply even to older coaches that might not have been purchased through Newell? And how do they charge for that kind of "on the side of the road service?" I am not the type to something for nothing, but it would still be nice to know what to expect.

Tom
Tom,

It doesn't make any difference what vintage Newell you have; you will get good service even if you didn't buy the coach from Newell. They support ALL Newells, not just the newer ones. They will gladly answer your questions over the phone or if you bring the coach in for service. Newell realizes that you have to service what you sell, and remember that they sold that older Newell that you may buy one day.


Newell is a first class operation!
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