Ron makes an excellent point, Newell has a 24/7 service line that gets you a service manager within 15 minutes or less anytime. Also there are a lot of workers that have been there a long time. The newer the model the more complex they are and this is one area where Newell shines since they manufacture a lot of their components.
It's really worth it to visit the factory and do a tour to see the quality built in.
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