I echo Forest's comment. It is always appreciated when we get posts from 'the horses mouth' so to speak. Thanks John.
For any relatively new members who haven't had the pleasure of meeting John, he is the Vice President of Customer Service for Newell and the owner of a Newell Classic himself.
If you have attended any of the Newell sponsored Rallies, John is the one who does the Tech Talk session at the rallies which is always EXTREMELY well received.
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