Gimpy,
If you will call me (7 one 3, 8 one 8, 3234), I will help you diagnose the problem.
Before calling, have a volt/ohm meter handy and remove the stainless steel cover that is located above the burner. It will not take long to sort this out.
I recently had to replace both the 120 vac and 240 vac elements in a Newell and the Newell installed electric relay. Hope your situation is easier.
Trainer
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