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tuga · 08-21-2009, 06:08 PM

Last week I drove under some low hanging tree limbs and damaged my TracStar in motion satellite dish.

I called TracStar 407 650-9054 in Orlando, FL and told them what happened. They said to ship it to them and they would repair it. Four days later they called back and said it was fixed: $104 for a new dish & some odd parts plus $99 labor for 1 hour. I thought that this was very reasonable and then they told me that they were going to throw in a new bubble cover free. My dish was 2 years old and out of warranty.

It's nice to know that some companies stand behind their products. When it comes time to buy/or recommend a satellite dish - I will be using TracStar.

08-21-2009, 06:08 PM	#1
tuga Senior Member Join Date: May 2006 Location: Houma, LA Posts: 886	TracStar in motion satellite dish Last week I drove under some low hanging tree limbs and damaged my TracStar in motion satellite dish. I called TracStar 407 650-9054 in Orlando, FL and told them what happened. They said to ship it to them and they would repair it. Four days later they called back and said it was fixed: $104 for a new dish & some odd parts plus $99 labor for 1 hour. I thought that this was very reasonable and then they told me that they were going to throw in a new bubble cover free. My dish was 2 years old and out of warranty. It's nice to know that some companies stand behind their products. When it comes time to buy/or recommend a satellite dish - I will be using TracStar. __________________ Tuga & Karen Gaidry 1999 Newell 45 w/2 slides Coach #512 2005 Pilot