I have always found Newell to be extremely customer oriented and helpful regarding tours of the manufacturing facility, you can email Pat Dwyer,
patd@newellcoach.com, Dave Prince,
davep@newellcoach.com or Brian Pitts
brianp@newellcoach.com and they will help you out. Newell operates Monday through Thursday (service and manufacturing). You can also look through any of the coaches they have on their lot for sale. You can also call them at 1-888-3NEWELL (1-888-363-9355) and ask for sales.