I think we have one similar to yours, and it is tricky to open. My wife is the expert. I'll check to see if ours is the same make. If it is, I'll have Elaine do a write up on opening it. I think the trick is just before you turn to the last number you have to push in on the dial...it will depress, and then turn to the last number, and then you pull up, but let me confirm that ours is the same make first.
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