The service on a Aqua Hot unit is very minimal and I'd always do my own service. Nozzle $14, inline filter $6.95, spin on filter $17.50; clean combustion chamber, job completed. If you are only an occasional user you could go for a couple of years with out service, Full time use requires annual service. Remember maintenance is cheaper than a new control unit which will set you back $400 Plus from Aqua-Hot I should also mention AquaHot has a great phone support team too.
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Sean
If Ain't a Newell, It Ain't Wurt Oonin!
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