Kudos to Grohe - Luxury Coach Lifestyles
Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Reply
 
Thread Tools Display Modes
 
Old 08-27-2010, 11:18 PM   #1
rheavn
Senior Member
 
rheavn's Avatar
 
Join Date: Feb 2010
Posts: 433
Default Kudos to Grohe

My coach has the Grohe LadyLux galley faucet that is common from the 90s to present. It has a pull out handle that can spray or have a continuous flow. The rubber membrane that covers the on/off valve to operate the spray or continuous flow began disintegrating into a sticky goo. Knowing it was out of warranty I began looking for a source to purchased the membrane. All I could find was people selling the entire sprayer handle. I called Grohe and without question they sent me out a membrane which I received in 2 days at no cost. We always complain when we are treated poorly so when a company backs up their product I say KUDOS!
__________________

__________________
Steve
Newell
rheavn is offline   Reply With Quote
Old 08-28-2010, 02:38 AM   #2
tuga
Senior Member
 
tuga's Avatar
 
Join Date: May 2006
Location: Houma, LA
Posts: 886
Default

Steve,

It is good to hear about Grohe backing up their product. Thanks for bringing that to everyone's attention.

A while back I did the same thing with Delta Faucets. I complained that my diverter nozzle on my kitchen sink leaked and they sent me a new one! No invoice - no proof of purchase - just a complaint! Another good company that backs up their product.
__________________
Tuga & Karen Gaidry
1999 Newell 45 w/2 slides
Coach #512
2005 Pilot
tuga is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Newell Coach Corporation or any of its affiliates. This is an independent, unofficial site.


All times are GMT. The time now is 12:07 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×