our coach tag axle won't dump - Luxury Coach Lifestyles
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Old 04-05-2013, 11:31 PM   #1
Gary&Terry
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Default our coach tag axle won't dump

My tag axel will not dump. Tomorrow I am taking the coach to a local repair shop. The mechanic is very familiar with air suspension systems for over-the-road trucks but has never seen a Newell before. The problem is either a bad valve or an electrical problem is my guess. How can I guide him to the problem? If the problem is simply a bad valve I'm sure he can R&R it. If the problem is electrical, is there a relay involved and if so, where is it?

TYIA,

Gary



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Old 04-06-2013, 01:16 AM   #2
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Gary before you take it to a shop that doesn't know what a Newell Coach is call Newell's 24/7 support. I believe they can tell you for the most part what your issue is and how to fix it.

Joseph
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Old 04-06-2013, 02:47 AM   #3
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I have had no problem with having repair shops call Newell for advice & instructions. Although some of them can't believe that that kind of support exists today.
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Old 04-06-2013, 03:01 AM   #4
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Clint, you are so right. I have had shops call down at Newell and they don't care who you are to share information. A perfect example was a couple months ago I went with another member to look at a coach at a used dealer and there was a wiring issue that we tracked down by having the dealers shop mechanic make a call right well we were there. The service guy was pretty impressed with the info he obtained. He stated they wouldn't hesitate to sell another Newell.
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