Our Splendide acting up. When we start a wash cycle, it starts filling the tub and water runs and runs but the tub never fills and the control never moves. It has done this a time or two and if I manually advanced the control knob a click or two, it would then function as normal. Now, no matter what I do, the incoming water does not stay in the tub. I always figured the pump had to run to drain the water, but apparently not!!! …the water is going out the drain even when the pump is not running.
Try unplugging the washer or turning its breaker off to see if the control will reset.
Failing that, call Splendide USA (Westland Sales) Tech Support and they will walk you through a troubleshooting session. Darrell is very helpful and will spend as much time as is needed to solve the problem. You can buy parts direct from Splendide USA.
Toll free: 1-800-356-0766 #5 (503-656-2280)
Direct to Service: 503-722-9202
Mon-Fri, 7:00am - 4:30pm (PST)