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02-11-2013, 03:59 PM
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#1
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Member
Join Date: Aug 2012
Location: Deerfield Beach, FL
Posts: 50
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Newell Coach Factory Service
How much time in advance do I need to schedule a trip to the factory? Figured I would take our coach down for service and some upgrade work.
Gary
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2008 Newell Quad Slide 625HP Caterpillar C15
Gary & Terry Morgan
Any RVing action is good action!
Deerfield Beach,FL
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02-11-2013, 05:46 PM
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#2
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Member
Join Date: Nov 2006
Posts: 21
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Newell Coach strongly recommends that you bring your Newell coach to the Newell plant in Miami, Oklahoma, once a year for service. To make an appointment, call the Newell Service Department at 1-888-3NEWELL.
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02-11-2013, 11:48 PM
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#3
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Senior Member
Join Date: Jan 2012
Posts: 541
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Best bet would be to give them a call.
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02-12-2013, 01:06 AM
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#4
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Senior Member
Join Date: Jan 2003
Location: Heartland
Posts: 3,563
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Quote:
Originally Posted by Frankie Jr. and Harriet Botel
Newell Coach strongly recommends that you bring your Newell coach to the Newell plant in Miami, Oklahoma, once a year for service. To make an appointment, call the Newell Service Department at 1-888-3NEWELL.
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Could you imagine if every Newell owner went to the factory at least once a year for a service checkup, they would have to add additional service bays to accommodate everyone. 
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Ken
Previous Owner of 3 Newell's
Wanted: Newell Coach Needing Engine Replacement!
If you want to sell, PM or Private Message me. Thanks!
"I know I’m not perfect, and I don't live to be. But before you start pointing fingers, make sure your hands are clean."
-Bob Marley
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02-12-2013, 04:00 AM
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#5
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Senior Member
Join Date: May 2009
Posts: 306
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They will work with you. They are very good about getting there customers in. Maximum I've ever waited was maybe 3 weeks but I had alot of work to be done.
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02-12-2013, 01:23 PM
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#6
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Senior Member
Join Date: Jan 2012
Location: Southwest NM
Posts: 346
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We book ours out about 2-3 weeks.
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Clint C. Johnson / Fran Balm
Coach 289 '92 42'6" 8V92 Hybrid
Several Toads:
XL-7
F-350 4X4 Crewcab
F-250 4X4 Crewcab
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02-12-2013, 03:55 PM
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#7
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Senior Member
Join Date: Dec 2007
Location: The U S of A!
Posts: 368
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Gary & Terry you can also go to any of the Motorcoach Service Centers
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Ed and Melba Covack
1993 Newell Coach Motorhome
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02-12-2013, 06:25 PM
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#8
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Member
Join Date: Sep 2007
Location: Montana
Posts: 12
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What is the hourly rate at the factory compared to other shops?
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Kenneth & Janet Russo
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02-13-2013, 03:52 AM
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#9
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Senior Member
Join Date: Jan 2012
Location: Southwest NM
Posts: 346
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I think Newell is still $110.00 per hr. VERY reasonable!
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Clint C. Johnson / Fran Balm
Coach 289 '92 42'6" 8V92 Hybrid
Several Toads:
XL-7
F-350 4X4 Crewcab
F-250 4X4 Crewcab
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02-13-2013, 10:57 PM
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#10
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Member
Join Date: Jun 2008
Location: West Monroe, LA
Posts: 98
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Newell's per hour is even more reasonable if you end up at a shop with similar rates that doesn't know about Newells. You then pay for their learning curve. I talked to an owner recently that took his coach to a well known shop in Dallas for some slide work. The coach was cranked when he picked it up. On the way home he noticed a huge air leak. the air bladder on one slide and the air door were both blown.The slide was coming in out of alignment even worse than when he brought it in. He ended up going to Newell and spent thousands getting the work done correctly.
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Steve Magown
West Monroe, LA
97 #458 w/3 roof airs, 07 997 GT3, 62 Vette,67 SS427 Chevelle, 02 Boxter, 74 GMC mtr hm, 88 Mastercraft 190 Prostar, 86 Ski Nautique 2000, 02 Baja Islander 212
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02-14-2013, 01:34 AM
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#11
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Senior Member
Join Date: Jan 2003
Location: Heartland
Posts: 3,563
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Good points by Steve Magown. You get what you pay for. The only way you are possibly going to save on certain repairs is to do them yourself, but unless you have a great understanding of what to do, this could end up the same way Steve mentioned regarding a shop going through a learning curve at your expense. One thing is for certain, Newell Coach factory would never lead you astray or rip you off. They only straight shoot when it comes to service.
There are plenty of other reputable shops around the country and that is why it is so important for folks to share their experiences whether it be good or bad. We can also save money by doing some of the simpler odd jobs and leaving the more serious out of our comfort zone repairs to folks like Newell etc.......
Just some food for additional thought.....
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__________________
Ken
Previous Owner of 3 Newell's
Wanted: Newell Coach Needing Engine Replacement!
If you want to sell, PM or Private Message me. Thanks!
"I know I’m not perfect, and I don't live to be. But before you start pointing fingers, make sure your hands are clean."
-Bob Marley
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